FAQ

What is brick&batten?

brick&batten is an exterior virtual design company that cosmetically updates a home’s exterior and creates a virtual rendering so that you can make informed decisions before executing and purchasing the design. We are not making structural changes or creating additions that are not present on the home.  There are many different elements to a newly designed exterior, but some may include paint color, lighting, shutters, planters, awnings, gutters, etc…all of which are selected with top quality and with the architecture of the home in mind.

How does it work?

Very simply! You take a level, bright photo of the front of your home and send it to brick&batten. We spend time designing the BEST POSSIBLE VERSION of your home. We deliver ONE photo rendering that includes all the elements we select and we tell YOU, the client, where to purchase.  While uploading several pictures is fine, be sure to include that one photo of the entire space you want designed. There is an option at checkout to purchase a second side at a reduced fee.

What is included in the free element revision?
Free element revisions DO include:  Door style or color. Lighting. Shutter style or color. Paint color. Trim color. Window grille and color. Address numbers. Planters.
Free element revisions do NOT include: Front or back porch structures. Roofline or gable changes. Window size changes. Landscape. Cladding changes such as: stone to brick/ brick to stone, that includes siding. changing stone to different color or style, paint to limewash or German Smear, siding direction from horizontal to vertical/ vertical to horizontal, etc.
What ​if ​I ​don't ​like ​the ​design/products ​you ​recommend?

You have 48 HOURS to ask for a free element revision. You will get one (1) element revision should you be unhappy.  Please see the list above of what’s considered a free element. If you want more changes, the price ranges from $125-$300 depending on the time spent and design needed.  See Additional Services for more details.

How much does it cost?

You will get a completely redesigned image of your home (one side/ image) for $950. You may choose to purchase any of the recommended design elements, many of which will be available through brick&batten but aren’t obligated to purchase anything in the design. There are additional charges if you’d like an expedited design or if you are working with a blueprint, home addition, sketch.

How do I take the best photo?

The photo you submit is key to a great after design. After you’ve put everything away that you don’t want in your photo (flags, bikes, cars, junk on the porch, etc.), then follow these steps:

  • Use your smart phone and snap and STRAIGHT and LEVEL photo of your home. Photos at an angle we will likely ask for another. Focus on the area you want to see in your design.
  • Snap a photo. Walk close enough to your house to cut out any landscape or neighbors’ homes to the left and right. The less we have to zoom in to see your house details, the more clear your picture will be.
  • Email to yourself. As soon as you hit send, your phone should give you the option to send in LARGE SIZE. This is best for high resolution.
  • Drag this high resolution photo to your desktop. Zoom in and be sure it looks clear.
  • When you’re ready, upload this photo to the appropriate place on the website.
How long do you keep my project design?

We keep your project ready for a free element revision for 48 hours. After that it is stored for around 6 months. That way if later you want to see a change, we can pull your project for our archives.

Do ​you ​tell ​me ​exactly ​what ​to ​buy?

We tell you EXACTLY what to buy and most of the time where to buy it. More often than not, you can buy it directly from brick&batten.   See our Shop and Additional Items for more details.

Do you offer new construction designs?

YES! We do many new construction designs and house additions. That said, there is an up-charge for this design because we are creating everything from a blueprint or drawing. When check you checkout there is an option to click for a blueprint or new construction. Be sure to click that before you checkout.

Can ​you ​redesign ​more ​than ​one ​side ​of ​my ​house?

Absolutely! You may purchase a second and third side at the same time you are ordering your first side. Click the option at checkout. You will be asked to submit a clear photograph of every side being designed.  Contact us for additional information.

I'm not sure about my house photo. What are you looking for?

Your house photo is key to the best design.  When you checkout, there will be a place for you to upload a picture of your home.  Your photo should be:

  • HIGH RESOLUTION.  Photos from realtor sites (Zillow, Realtor.com, etc.) are poor quality and we can’t use. Also, many times, the color has been enhanced or distorted.
  • Sun facing the house is best.  Houses with shadows don’t provide the best color; therefore, color may be altered to enhance clarity, color, exposure, or sharpness.
  • If we can’t see what’s behind over grown landscape, trees, brush, boats, cars, dumpsters, etc we may or may not be able to create and paint the area.
  • Free of clutter.  Put away bikes, toys, cars, garden hoses, and other items in the yard. These things may remain in your after photo.
  • Level and straight photo of your home including the roof line.
  • If we need additional photos, we will contact you ASAP.
  • See additional information in a question above.
I have so many trees in front of my house that I can't get a clear photo. What do I do about this?

In many instances, our graphic designers can create what’s behind trees and bushes based on other parts of the house; however, low resolution photos and big trees/ branches are limiting factors and we often have to improvise with what is there. In addition, sometimes we can’t remove the entire tree from image or see what’s behind the tree. While we are committed to giving you the highest quality finished product, if the tree or landscape absolutely can’t be removed, we will continue to design the house and give you colors, etc for what is behind the landscape or paint over the trees, etc. so you can see what we suggest. If you have questions about your photo, please reach out!

What are the steps to receive my design?

It’s easy and you will be guided through the steps.

  1.  Press The Makeover Starts Here or Get Started.
  2. Read Your New Design Awaits and press start now.
  3. Tell us about your project, including your name and email.
  4. Upload or drag and drop a high resolution photo of the front of your home (see details about the photo above).
  5. Provide payment.
  6. We will reach out to you with any questions about pictures or the design.  Feel free to contact us, too.
  7. Within around 14 business days you will receive a photo rendering of your home design and a clickable shopping list.
  8. After you receive your house rendering, you will have 48 hours for one free element revision.
I see landscape on houses. Do you choose certain flowers that are easy to grow in my area?

No.  Most of the time, the landscape you see on the before&after photo is either: 1. original landscape that was on the house when the photo was taken, 2. original landscape that we have cleaned up or cut back to show a better view of the house, 3. generic landscape that we have added- simple bushes, etc.  The landscape is not specific for your area or design.

What if I want to upload a lot of pictures so you get the idea of what my house looks like?

You can upload more than one photo to show us various angles of your home; however, keep in mind, we only do ONE PHOTO in your design.  So, be sure to have one, level, high resolution photo with the entire space you want designed.  For more information about how to take the photo, see above.

After I receive my design, do you help me contract the work or provide prices to get the work accomplished?

Our design team at brick&batten will provide a photoshopped rendering of your home telling you what items to purchase, colors, styles, sizes, etc.  Some of the items we sell in our shop.  A lot of the work, you can do or hire a local handyman to complete.  However, if you need a handyman to install a light or build a railing, we don’t contract the work for you.

I love the door, shutters, and/ or porch swing you put on my house design. Can you help me with how to measure and place the order?

Absolutely!  We have excellent vendors and service representatives that make custom doors, custom shutters, and custom porch swings.  We want to be your person… we will help with whole process of selecting, measuring, and ordering.  Please reach out and let us help you bring your design to life!

Can you create a home addition or porch on my home that isn't there?

YES, if you have a blueprint for us to follow then we can create a space that’s not in your photo. We don’t do major architectural changes or create something that’s not there without a blueprint or more guidance. Contact us for more information.

Do you have different packages?

No.  We don’t have different packages and we don’t nickel and dime you for each element we change.  We will do what’s best for your home’s architectural style and curb appeal.

Do you have an engineer on staff to help me execute my new porch design or home addition?

No. Unfortunately, we do not have an engineer or contractor on staff to guide you in execution of a new porch or addition. We are a virtual design company that creates conceptual designs for exteriors to help clients visualize their homes in an idealistic way. We are not in a position to advise on structural components. Those are things that would best be discussed with a professional contractor who will recommend ways to achieve your design based on what your house can structurally withstand.