Thank you


Thank ​you ​for ​partnering ​with ​brick&batten on your new home design and for sharing a little piece of your life with us.  Our designers work to create the best version of your home possible.  Ultimately, we want your home to be a place we would want to live!

​We begin your design immediately after your order is  placed. Once you receive this email your design is started and changes may not be accommodated. If we need additional photos we will contact you right away.

You ​will ​receive ​an ​email with your deliverable within about 14-16 business ​days.  If you do not receive your deliverable after 16 working days, please check your junk/spam folder for an email from brickandbatten. If still not found, contact your Client Experience Manager or contact us.

Your design deliverable email will include: ​

  1. ​Details about your house design and the choices made.
  2. A before and after photo of your home that may be viewed and downloaded.
  3. A clickable shopping list telling you where to purchase the items in your design, if you choose to do so.

If for some reason you want to make changes to your design after being delivered, please use the link in your project within 48 hours to obtain a free revision on one design element. If we don’t hear from you within 48 hours we assume your project is complete and we can’t offer a free revision.  If you are interested in a paid revision, your home is saved in our archives  for 6 months, so please reach out before that time.

Thank you for partnering with brick&batten on your new home exterior design!

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